Self-Collection

• Free-of-Charge.
• Make your order online and collect your item during your selected date and time slot.
• For all days except Valentine's Day (14/2/18), self-collection time slots are 10-1pm, and 1-6pm.
• On Valentine's Day, the self-collection time slot is 8:30am to 8:30pm.
• The self-collection location is at 756 Upper Serangoon Road #03-34, Upper Serangoon Shopping Centre, Singapore 534626.
• Please drop us a message or call 15 minutes before your arrival.
• Click here for how to get there.

Standard Delivery

• S$12 per trip, except on Valentine's Day.
• S$15 per trip on Valentine's Day.
• Except on Valentine's Day, delivery time slots are: 10:00 am to 2:00 pm, 2:00 pm to 5:00 pm, 5:00 pm to 10:00 pm.
• On Valentine's Day, the delivery time slots are: 9:00 am to 5:00 pm, and 5:00 pm to 10:00 pm

Delivery Restrictions and Notes

Accurate Information

• Customers are required to provide accurate details such as the delivery address and contact number of recipient to ensure that there will be no barrier to fulfilment.

Specify a Safe Place

• Specify a safe place to place the flowers in the event that the recipient is not home at the time of delivery.

Delivery Cut Off

• We do same day deliveries, except on Valentine's Day. Cut off for same day delivery is 0 minute before the next time slot. E.g., if it is currently 9:59 am, you can still order for your item to be delivered later from 10:00 am to 2:00 pm, or 2:00 pm to 5:00 pm time slot.

Location Restrictions

• Please contact us at 6282 2813 or 9387 8871 for special deliveries to Tuas, Army Camps, Sentosa or Changi Airport.
• On Valentine's Day, we do not do deliveries to Tuas, Sentosa, Army Camps or Changi Airport.

Failed Delivery Attempts

• On all days except Valentine's Day, our drivers will wait at the location up to 10 minutes where the recipient is not at the delivery location or uncontactable. Our drivers will try our best to contact the recipient.
• Where the recipient is still not at the delivery location or uncontactable after 10 minutes, our drivers will bring the bouquet back to the shop for safe-keeping and further instructions.
• On Valentine's Day, where the recipient is not at the delivery location or uncontactable when our drivers arrive at the delivery location, we will inform you to self-collect from our shop.

Redeliveries

• Except on Valentine's Day, redelivery fees are chargeable at S$20.
• There would be no redeliveries made on Valentine's Day. Failed deliveries on Valentine's Day can only be redelivered on the next day.
• Redelivery of Valentine's Day's orders is chargeable at S$25.

Detailed Read

Standard Delivery

Select 'Standard Delivery' (boxed in red in the screen shot on left bottom) as you proceed to check out.

At the next screen, you will be able to select your preferred delivery date and time slot.